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Terms and Conditions of Use and Return Policy

Last updated date: July 1, 2021


PLEASE READ THE TERMS AND CONDITIONS BEFORE USING THE SITE


The following general conditions govern and apply to your use or use of the site maintained by Animalerie Gare Gamelle Inc (the “site”).

By accessing or browsing the site, you declare to have read and understood the general conditions of use and declare to be bound by these conditions. Please note that we may change the terms of use at any time without notice. Your continued use of the site will be deemed your acceptance of the revised terms and conditions.


1. INTELLECTUAL PROPERTY

All intellectual property on the site, with the exception of user-generated content as defined below, is owned by us or our licensors and includes any material protected by copyright, trademark or patent. All trademarks are owned, registered and / or licensed by us. All Content on the Site, except User Generated Content as defined below, including, but not limited to, text, software, code, design, graphics, photos, sounds, music, videos, applications, interactive features and any other content, is a collective work under Canadian law or under any other copyright law and is the property of Animalerie Gare Gamelle Inc.

All rights reserved.


2. USE OF COMPANY CONTENT

We may provide certain information to you as a result of your use of the site, including, without limitation, documents, data or information developed by us, or any other material that may assist you in using the site or services (the “Company Content”). Company Content may not be used for any purpose other than the use of the site and the services offered on the site. Nothing herein should be construed as granting you any license or intellectual property rights.

3. CONTENT GENERATED BY USERS

“User Generated Content” includes communications, items, information, data, opinions, photos, profiles, messages, notes, hyperlinks, textual information, designs, graphics, sounds or any other content that you and / or others do. Site users post or make available on or through the Site, except content that is our property.

4. USER ACCOUNT AND USE OF THE ACCOUNT

If your use of the site requires an account that identifies you as a user of the site (a “user account”):

a) you are solely responsible for your user account, the maintenance, confidentiality and security of your user account and all passwords associated with your user account as well as the activity anyone who has access to your account with or without your permission;

b) you agree to immediately report to us any unauthorized use of your user account, services through your user account, a password linked to your user account or any other breach of security your user account or service provided through your user account, and you agree to assist us, as we may ask you, to stop or remedy any breach of security related to your account; and

c) you agree to provide true, accurate and current user information, as we may request from time to time, and you agree to report to us any changes to your user information as required so that the information that we hold to be true, accurate and current.

5. PAYMENT

When you make a purchase on the site, you agree to provide a valid payment instrument. Pay attention to the details of the transaction since the total price may include taxes, fees and shipping costs for which you are responsible.

When you provide us with a payment instrument, you represent that you have permission to use that payment instrument. When you make a payment, you authorize us and the payment service we use to charge the full amount to the payment instrument you have designated for the transaction. You also authorize us to collect and record this payment instrument as well as any other information related to the transaction.

If you are paying by debit or credit card, we may obtain a pre-authorization from the card issuer for an amount up to the total amount of the transaction. If you choose to cancel a transaction before it is completed, the funds used for the pre-authorization may not be immediately available in your account.

We reserve the right to cancel any transaction if we are of the opinion that the transaction violates these terms of use or if we believe that by doing so we can prevent financial loss.

In order to prevent financial loss, we may contact the issuer of your payment instrument, law enforcement or any affected third party (including other users) and may share the details of any payment you are associated with if we believe that such action could prevent financial loss or a violation of the law.

Payment for any ongoing service will be billed automatically until you notify us that you wish to terminate the services.

6. SALE OF PRODUCTS AND / OR SERVICES

We can sell goods or services. We are committed to being as accurate as possible with respect to all information about goods and services, including product descriptions and product images. However, we do not guarantee the accuracy or reliability of any information relating to any product and you acknowledge and agree that the purchase of such products is at your own risk.

7. SHIPPING, DELIVERY AND RETURN POLICY

You agree to provide payment for all items that you may purchase from the site, and you acknowledge and agree that prices are subject to change. When you purchase a physical product, you agree to provide us with a valid email address and shipping address, as well as valid billing information. We reserve the right to refuse or cancel an order for any reason, including an error or omission in the data you provide to us. Where applicable, if the payment has already been processed, we will issue a refund of the purchase price. We may require additional information from you before confirming the sale and we reserve the right to place any additional restrictions on the sale of our products. For the sale of physical goods, we may pre-authorize your debit or credit card at the time you place the order, or we may charge your card at the time of shipment of the order. You agree to monitor your payment instrument. Shipping and delivery costs as well as expected delivery dates are subject to change due to unforeseen circumstances.

For any questions or disputes, you agree to contact us in a timely manner at the following email address:

info@garegamelle.ca

If you are not satisfied with a good that you bought on our site, you can do the following:

You must call us at 514-419-5037 or send an email to commande@garegamelle.ca within fourteen (14) days of receipt of the product. You must indicate that you wish to obtain a refund or that you wish to return the product as well as the number of your order.
Returned items must be in new condition.

8. ACCEPTABLE USE OF THE SITE

You agree not to use the site for illicit purposes or for any other purpose prohibited under this clause. You agree not to use the site in any way that could harm the site, the services or the commercial activity of Animalerie Gare Gamelle Inc.

You also agree not to use the site for the following purposes:

a) harass, abuse or threaten another or otherwise violate the rights of any person;

b) violate the intellectual property of Animalerie Gare Gamelle Inc or any other third party;

c) download or transmit computer viruses or any other software that could damage the property of Animalerie Gare Gamelle Inc or of others;

d) commit fraud;

e) create or participate in illegal gambling, lottery or pyramid scheme activities;

f) post or distribute obscene or defamatory material;

g) publish or distribute any material which incites violence, hatred or discrimination against any group; and or

h) illegally collect information about others.

9. PROTECTION OF PRIVACY

By using our site, you may provide us with certain information. By using the site, you authorize us to use your information in Canada and in any country in which we may operate.

When you register for a user account, you provide us with a valid email address and you may also provide us with certain additional information, such as your name and / or billing information. Depending on your use of our site, we may also receive information from external applications that you use to access our site or we may receive information about you through various web technologies such as cookies. , history, web beacons (also called “clear GIFs”), tags and more.

We use the information collected from you to ensure that you have a good experience on the site. We may also track some of the passive information received to improve our marketing and analytics, and to do this we may work with third party vendors.

If you wish to block our access to any passive information that we receive from the use of various technologies, you can choose to disable cookies in your web browser. Please note that we will still receive information about you that you provide to us, such as your email address.

If you choose to terminate your account, we will store and retain your information for a reasonable period of time under applicable federal, provincial and other laws.

10. REVERSE ENGINEERING AND SAFETY

You cannot take any of the following actions:

a) reverse engineer or disassemble any code or software on or from this site;

b) violate or attempt to violate the security of the site by any unauthorized access, bypassing encryption or any other security tool, exploitation of data or interference with any host, user or network.

11. DATA LOSS

We are not responsible for the security of your user account or the contents of your account. Use of the site is at your own risk.

12. INDEMNIFICATION

You agree to defend, indemnify and hold harmless Animalerie Gare Gamelle Inc and its affiliated companies against any claim, suit or demand, including attorneys' fees, which may arise out of or relate to your use or abuse of the site, your violation hereof or your conduct and actions. If we choose to do so, we will choose our lawyer and participate in our own defense.

13. SPAM POLICY

You are strictly prohibited from using the site or any service offered on the site for illegal activities related to spam, including collecting addresses and personal information of others or sending commercial emails from mass.

14. THIRD PARTY LINKS AND CONTENT

We may post links to third party sites or services. We are not responsible for any damages or losses related to the use of third party services linked to on our site.

15. INDEPENDENCE OF CLAUSES

If one of these clauses is recognized as illegal, declared null or unenforceable, in whole or in part, the unenforceable portion will not affect the validity and applicability of the other clauses of these conditions of use.

16. SERVICE INTERRUPTIONS

We may have to interrupt your access to the site in order to carry out maintenance work or unplanned emergency work. You agree that your access to the site may be affected by an unplanned or unanticipated unavailability, for any reason whatsoever, and that we will not be liable for any damages or losses arising from such unavailability.

17. TERMINATION OF USER ACCOUNT

We may suspend, limit or terminate your user account and your use of the site in our sole discretion, at any time, without notice and for any reason, including the operation or efficiency of the site or equipment or network owned by us or belonging to a third party that is disturbed by your use or abuse of the Site or if you have been or are currently in violation of the terms hereof. We will have no liability to third parties, including a third party vendor, for any suspension, limitation or termination of your access to the site.

18. NO WARRANTIES

While we have made reasonable efforts to ensure that the content on this site is accurate, we cannot guarantee that the content is error-free, up-to-date or complete. Under no circumstances can we be held responsible for any damage that may result from an error on the site.

We do not assume any responsibility for any damage resulting from the misuse of the contents of the site. We also cannot guarantee that the site will be available without interruption, without errors or omissions, or that faults will be corrected. It is also not possible to guarantee that the site and the servers which make it available are free of viruses or harmful components. The site and its content are provided "as is" and "as available" without any representation, warranty or condition of any kind, express or implied.

If you decide to subscribe to any services or features of the site that require a subscription, you agree to provide accurate and up-to-date information about yourself as required by the relevant registration or subscription process, and to ensure their accuracy by making the necessary updates as soon as possible. You agree to ensure the confidentiality of all passwords or other account identifiers that you have chosen or that will be assigned to you when registering or subscribing to Animalerie Gare Gamelle Inc or its partners and to assume responsibility for responsibility for all activities related to the use of these passwords or accounts. In addition, you agree to notify us of any unauthorized use of your password or member account. We cannot be held liable, directly or indirectly, for any loss or damage of any kind arising from or relating to your failure to comply with this provision.

You acknowledge that we may, in our sole and absolute discretion, and without notice, suspend, cancel or terminate your account, your use of or access to the site or any of its services, and remove and delete any information or content relating to the site or to one of the services offered (and terminating your use of it), for any reason whatsoever, including if we believe that you have violated these conditions. Further, you acknowledge that we will not be liable to you or to anyone as a result of any such suspension, cancellation or termination. If you are dissatisfied with Animalerie Gare Gamelle Inc or any of its services, or any of these terms, rules, policies, guidelines or our practices relating to the operation of Animalerie Gare Gamelle Inc or any of its services, your only recourse is to stop using the site or service in question.

19. CONFIDENTIALITY

Communications via the Internet are subject to interception, loss or alteration, therefore, you acknowledge that the information or elements that you provide electronically as a result of accessing or using this site are neither confidential nor proprietary, except in to the extent required by applicable laws and that unprotected electronic mail communications over the Internet may be intercepted, altered or lost.

20. ADDITIONAL QUESTIONS AND INFORMATION

For any questions or for further information, please contact us at the following address: info@garegamelle.ca

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